Tag: Remote Tech Support

  • Case Study: Fixing Podcast Sound with a RØDECaster Pro II

    Case Study: Fixing Podcast Sound with a RØDECaster Pro II

    The Challenge

    A new venture in West London had invested thousands into creating a visually stunning podcast studio, complete with comfortable sofas, professional lighting, a RØDECaster Pro II, and industry-standard Shure SM7B microphones. However, despite the premium gear, the recorded sound was described as “sub-par,” leaving guests unhappy and the owners bewildered. Fearing they might need to purchase even more expensive equipment to fix the problem, they brought me in to diagnose why their professional setup was yielding amateur results.

    The Amazing Audio Solution

    My forensic investigation began with the basics: tracing the physical signal path, checking cables, and verifying the input gain staging. The signals were clean, strong, and not clipping, and the multi-track recording into Adobe Audition was configured correctly. The root cause was hidden in the RØDECaster’s internal processing: the onboard effects were aggressively over-processed and inconsistently applied across different channels, creating a jarring, unnatural sonic caricature of the human voice.

    The solution was to strip the technology away, establish a clean foundation, and apply processing with surgical precision. Here is how we achieved that:

    • Neutralising the Main Processors: The studio’s initial settings had ‘Depth’ (a low-frequency harmonic exciter) and ‘Sparkle’ (a high-frequency exciter) pushed to near-maximum on some channels. I disabled these entirely across all channels, allowing the Shure SM7B to capture a natural, pure vocal signal.
    • Applying Subtle Compression: I dialed in a small amount of ‘Punch’—around 15%—uniformly across all channels. This acted as a gentle leveller, ensuring broadcast-ready consistency so no guest was dramatically louder or quieter than another, without crushing the dynamics.
    • Refining Advanced Settings: I bypassed heavy post-production tools like the De-Esser, Exciter, and Big Bottom, and left the EQ completely flat. I then engaged a steep High-Pass Filter (30-40Hz) to remove room rumble from air conditioning, set the compressor for gentle peak taming only, and added a conservative, fast-acting noise gate to reduce room noise without cutting off softly spoken words.
    • Creating Reusable Templates: To ensure the settings wouldn’t be lost, I saved this clean configuration as a new ‘Show’ on the RØDECaster and created a corresponding multi-track template in Adobe Audition, allowing the clients to launch future sessions with a single click.

    The Result

    Before leaving, I recorded a sample with one of the hosts and taught them how to apply a custom EQ preset in Adobe Audition tailored specifically to add mid-range presence to their voice. This empowered them to apply the same logic to their regular guests. A week later, the owners messaged me to say their first session was a resounding success. Everyone commented on the dramatically improved audio quality, and their studio finally sounded as professional as it looked.

    This article was originally published as a field case study on our sister site, Audio Support, and has been adapted for Amazing Audio.

    Is Your Podcast Audio Falling Flat?

    Great equipment is only half the battle. Don’t let aggressive over-processing ruin your recordings. Let our engineers dial in your RØDECaster, optimize your signal path, and empower you with a broadcast-ready template.

    Book a Pro Audio Setup
  • Case Study: Ongoing Tech Support & Workflow Optimisation for Mike Batt

    Case Study: Ongoing Tech Support & Workflow Optimization for Mike Batt

    The Challenge

    It’s truly rewarding to build long-term relationships with clients, helping them navigate the ever-evolving world of music technology. One such ongoing relationship has been with the incredibly talented Mike Batt, a renowned English musician, producer, composer, and the creative force behind the legendary icons of British culture, The Wombles.

    My work with Mike began in mid-2020 when the pandemic necessitated a shift from commercial recording facilities to working from home. He found my services through a recommendation from his musician son, Luke. At the time, Mike was working on an ambitious multimedia project called Croix Noire and needed reliable remote technical support to maintain his creative workflow. Years later, in 2025, his needs evolved as he embarked on a YouTube series called Diary of a Symphony, requiring a streamlined OBS live streaming setup.

    The Amazing Audio Solution

    By connecting via remote desktop, I was able to act as an on-call technical engineer for both his Logic Pro production needs and his new live streaming ventures. We tackled his challenges in several phases:

    • Optimizing the Logic Pro Workflow: During the production of Croix Noire, we conducted numerous remote sessions to streamline his DAW workflow. This included managing orchestral sample libraries, importing MIDI files created in Finale into Logic, handling complex audio formats, and mastering Logic’s automation features.
    • Building the OBS Broadcast Environment: For his Diary of a Symphony YouTube series, I remotely guided Mike through the technical aspects of Open Broadcaster Software (OBS). We configured intuitive scenes, creating a direct face-to-camera shot and an overlaid desktop shot so he could visually demonstrate his workflow to his audience.
    • Simplifying Audio Routing: During the OBS setup, we initially experimented with complex routing from his studio piano, Logic Pro, and microphone. However, we realized managing multiple volume levels would interfere with his creative flow. Instead, we designed a simple “one-button solution,” utilizing his high-quality webcam microphone to capture the room’s sound, freeing him from technical distractions.

    The Result & Ongoing Support

    Through our remote sessions, Mike was able to complete his work on Croix Noire efficiently and with minimal technical fuss. The streamlined OBS setup also enabled him to confidently share his creative process on YouTube without getting bogged down by complicated routing.

    Beyond specific projects, I continue to provide Mike with remote support as needed. Whether it’s troubleshooting disconnected studio equipment, resolving misbehaving plugins in Logic, or solving unexpected audio glitches, I offer a reliable safety net. This ensures that professional composers like Mike have the quiet confidence to focus purely on creating incredible music.

    This article was originally published as a field case study on our sister site, Audio Support, and has been adapted for Amazing Audio.

    Keep Your Creative Workflow Uninterrupted

    Don’t let complex DAW workflows, plugin errors, or streaming configurations hold back your music. Let our remote engineers untangle your tech, provide ongoing support, and give you the peace of mind to focus on creating.

    Book a Pro Audio Setup